Quality Policy

Landau Gage Inc. is committed to delivering precision dimensional gaging products and calibration services that meet the highest standards of accuracy, reliability, and technical integrity. Our customers rely on our measurements to make critical quality decisions, and we recognize the importance of this responsibility.

Our Commitments:

1. Customer Satisfaction: Providing products and calibration services that meet or exceed customer, statutory, regulatory, and applicable standard requirements, delivered on time with effective communication.

2. Technical Competence and Valid Results: Ensuring personnel are competent and authorized, and that all activities are performed using validated methods, controlled processes, and traceable measurement standards to guarantee the validity of results.

3. Impartiality and Confidentiality: Safeguarding impartiality in all laboratory activities and protecting customer information, proprietary data, and intellectual property.

4. Compliance and Quality Management System: Maintaining and continually improving an effective Quality Management System in accordance with ISO 9001:2015 and ISO/IEC 17025 requirements.

5. Resources and Infrastructure: Providing and maintaining suitable equipment, environmental conditions, and infrastructure necessary to support accurate measurement and reliable manufacturing processes.

6. Continual Improvement and Risk-Based Thinking: Enhancing the effectiveness of the Quality Management System through data analysis, internal audits, corrective actions, and the application of risk-based thinking.

7. People and Work Environment: Promoting a safe, healthy, and positive work environment that supports employee involvement, accountability, and professional development.

Management Commitment:

Management ensures that this Quality Policy is communicated, understood, and implemented at all levels of the organization and is reviewed periodically for continuing suitability and effectiveness.